If you receive a "Log in" message in the Lusha plugin while on a profile page even though you are already logged in, please do the following:
Step 1:
Log out of your Lusha account and log back in.
To do so, click on your name in the top right corner of your Dashboard and select "Logout":
Step 2:
Try visiting a LinkedIn profile page to see if the Lusha plugin works properly.
If the issue was not resolved, please go to chrome://settings/cookies and make sure the "Block third party cookies in incognito" or "Allow all Cookies" option is turned on.
It should look like this:
Step 3:
Login to Lusha using the plugin by clicking the following button:
You will be redirected to the Lusha Dashboard.
Once logged in you will be redirected back to LinkedIn.
Please refresh the page and enjoy using the Lusha plugin 😀
🎈 If the listed steps are not resolving the issue, please follow the next steps:
- Make sure the browser is up to date - chrome://settings/help (copy and paste to your browser and press Enter)
- If an update exists please close your Chrome browser completely and then reopen
- Login with your Lusha credentials to the Lusha plugin
🎈 In case the issue persists, please follow this last measure:
- Reset your browser to its default settings chrome://settings/reset (copy and paste to your browser and press Enter)
- Login with your Lusha credentials to the Lusha plugin