Lusha Help Center
Go to Lusha
All Collections
Troubleshooting

Troubleshooting

Mor Menahemov avatar Daniel avatar
8 articles in this collection
Written by Mor Menahemov and Daniel

Why is my Lusha plugin not working on Chrome?

Allowing permissions for the Lusha plugin will resolve the issue
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

Why does my email address appear as "invalid"?

You can only register with a valid work domain email address.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

Lusha is only showing the loading circle

If this happens, please update your Lusha plugin version.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

Manually updating Lusha extension version

You might need to re-install the Lusha plugin in order to get the latest version.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

Why is the plugin asks me to log in although I am already logged in?

Log out and log back in and allow third party cookies
Daniel avatar
Written by Daniel
Updated over a week ago

I invited users but they do not appear in my account

Users must accept the email invitation before they are added to an account.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

I referred a friend but did not receive the referral credits

Referral credits will be granted to free accounts only.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago

Contact details provided by Lusha were incorrect

Lusha takes the algorithmic approach regarding data validation.
Mor Menahemov avatar
Written by Mor Menahemov
Updated over a week ago
Lusha Help Center