Troubleshooting
8 articles in this collection
Written by Mor Menahemov and Daniel
Written by Mor Menahemov and Daniel
Why is my Lusha plugin not working on Chrome?
Allowing permissions for the Lusha plugin will resolve the issue
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
Why does my email address appear as "invalid"?
You can only register with a valid work domain email address.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
Lusha is only showing the loading circle
If this happens, please update your Lusha plugin version.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
Manually updating Lusha extension version
You might need to re-install the Lusha plugin in order to get the latest version.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
Why is the plugin asks me to log in although I am already logged in?
Log out and log back in and allow third party cookies
Written by Daniel
Updated over a week ago
Updated over a week ago
I invited users but they do not appear in my account
Users must accept the email invitation before they are added to an account.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
I referred a friend but did not receive the referral credits
Referral credits will be granted to free accounts only.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago
Contact details provided by Lusha were incorrect
Lusha takes the algorithmic approach regarding data validation.
Written by Mor Menahemov
Updated over a week ago
Updated over a week ago