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Forgot your password?

How to reset a forgotten Lusha password and fix common login issues.

Written by Ella
Updated today

If you've forgotten your Lusha password, you can reset it directly from the login page in a few steps.

How to reset your password

  1. Go to the Lusha login page.

  2. Click Forgot Password and enter your email address.

  3. Check your inbox for a Reset Password email from Lusha. If you don't see it, check your spam or junk folder.

  4. Open the email and click the reset link to create a new password.

  5. Return to the login page and sign in with your new password.

Why is the sign-in button greyed out?

This usually means the email field isn't filled in correctly. Make sure you've entered a complete email address in the format [email protected] before clicking Sign in.

Logging in via LinkedIn

If you use LinkedIn to log in and the sign-in button is greyed out, enter your full email address in the username field - this is required even when using LinkedIn as your login method.

Still having trouble?

  • Try clearing your browser cache and attempting to log in again.

  • Check that your email provider or organisation's firewall isn't blocking emails from Lusha.

If the issue persists, contact Lusha Support using the chat icon in your dashboard.

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