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MS Dynamics field mapping

How to map Lusha data fields to MS Dynamics record types, including default mappings and conditional field mapping setup.

Written by Ella
Updated in the last hour

The Lusha integration with MS Dynamics lets you map Lusha data fields directly to your Dynamics records, so enriched contact and company data lands in the right place automatically. This removes the need to manually copy data between platforms.

πŸ’‘ Note: Only Admins and Managers can edit integration settings. You must be an admin in both Lusha and MS Dynamics to set up the integration.

How to connect and configure field mapping

  1. Log in to your Lusha dashboard and go to the Integrations tab.

  2. Select MS Dynamics from the list and click Connect.

  3. Enter your Dynamics organisation URL when prompted. Copy this from the URL of your Microsoft CRM.

  1. Sign in to your CRM when prompted (skipped automatically if you're already logged in).

  2. Click Continue to field mapping.

  3. Under Field mapping, you'll see three record types: Account, Contact, and Lead. Map Lusha fields to the corresponding Dynamics fields for each record type.

To allow Lusha to overwrite data in existing Dynamics records, enable Allow Override.

πŸ’‘ Note: When adding a new field, the field type in Dynamics must match the Lusha field type. Each field can be remapped to a different Dynamics field to control exactly where enriched data lands.

How to add predefined value fields

  1. Select a record type (Account, Contact, or Lead).

  2. Click + Add field and choose Predefined Value.

  3. Select an MS Dynamics field from the available options.

  4. Enter your predefined value.

  5. Click Save changes before switching tabs.

Conditional field mapping

Conditional field mapping lets you set secondary field values that are updated automatically when an email or phone field is enriched β€” useful for routing leads or flagging record status after enrichment.

  1. In your Lusha account, go to Field mapping.

  2. Click Advanced next to the Email 1 or Phone 1 field.

3. In the Map dropdown, enter text to describe the value β€” this creates a predefined field that will update after the parent field is enriched.

4. Click Apply to save the conditional rule.

5. Click Save Changes at the bottom of the page.

Default field mapping

If you modify your mapping and need to revert to the original settings, use the tables below.

Lead

Lusha field

Dynamics field

JobTitle

Jobtitle

LastName

Lastname

FirstName

Firstname

Phone1

Telephone1

CompanyName

Companyname

Email1

Emailaddress1

Contact

Lusha field

Dynamics field

JobTitle

Jobtitle

LastName

Lastname

FirstName

Firstname

Departments

Department

Phone1

Telephone1

Email1

Emailaddress1

Account

Lusha field

Dynamics field

CompanyName

Name

CompanyRevenueNumber

Revenue

CompanyPhone

Telephone1

Website

Websiteurl

CompanyCity

Address1_city

CompanyStreet

Address1_line1

CompanyCountry

Address1_country

Employees

Numberofemployees

CompanyState

Address1_stateorprovince

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