Please note that you must be an account admin or manager in order to change a team member's role.
To update a team member's role, go to the Team Management dashboard.
Admins have the option to assign any role - User, Manager (Scale users only), or Admin to their team members, either individually or in bulk.
Just select the user(s) whose role you'd like to change, click 'Change role,' choose the new role, and then click 'Save.'
There are three types of seats:
User: Access to credits without any admin rights (counts as a seat).
Admin: Access to credits and admin rights (counts as a seat).
Manager (available only on Scale plans): No access to credits but has admin rights (does not count as a seat).
Refresh the page to verify that the user's role was changed to "Admin".
💡 Note: If you are using a single-user plan, please contact the support team via live chat from the Lusha website, your Lusha Dashboard, or via email- support@lusha.com.