Lusha has three role types: Admin, Manager, and User. Each role controls what a team member can access and do in the account. Understanding the differences helps you set up your team correctly from the start.
Role summary
User — access to credits and Lusha's core features. Counts as a seat.
Admin — access to credits and full admin rights. Counts as a seat.
Manager — admin rights but no access to credits. Does not count as a seat. (Scale plan only.)
Permissions by role
Ability | Admin | Manager | User |
Use Lusha's extension | ✔ | ✔ | |
Use the Prospecting Platform | ✔ | ✔ | |
Use credits | ✔ | ✔ | |
Adjust credit limits for users and groups | ✔ | ✔ | |
Manage team members (remove, change roles) | ✔ | ✔ | |
Invite users to the plan | ✔ | ✔ | ✔ (if enabled by Admin) |
Activate and configure integrations | ✔ | ✔ | |
Manage privacy settings | ✔ | ✔ | |
Manage billing details | ✔ | ✔ | |
Export their own lists | ✔ | ✔ | ✔ |
Export all team lists | ✔ | ✔ | |
Save leads to lists owned by other users | ✔ | ✔ | |
Counts as a seat | ✔ | ✔ |
In summary: Admins have full control over all aspects of the account. Managers can handle most team and billing tasks but don't consume credits. Users are focused on prospecting and managing their own data.
How to change a team member's role
(Available for Admins on Scale plans)
Go to Settings → Team Management.
Select the user or users whose role you want to change.
Click Change role.
Select the new role and click Save.
💡 Note: Role changes can be made individually or in bulk.
You're all set! Now you know exactly what each role can do and how to assign them to your team.