You can invite team members to your Lusha account from the Team Management section of your dashboard. Invitations can be sent individually or in bulk via CSV upload.
💡 Note: Only Admins and Managers can send invitations. You can only invite users with the same business email domain as yours. Each invite counts as a seat - you can't invite more users than your plan allows.
How to invite a team member
Go to Team Management in your dashboard.
Click + Invite Members in the upper-right corner.
Enter the user's email address and assign a role.
Press Enter after each email address to add it to the list.
Click Send invite.
The user will receive an invitation by email and in their Lusha dashboard. They must click Join the team to accept.
💡 Note: If the invitee is already logged in to a Lusha account, they'll see a purple banner at the top of their dashboard. They should click Accept Invitation, then Swap accounts to complete the process.
How to bulk invite users via CSV
Go to Team Management and click + Invite Members.
Click Upload CSV.
Upload a file containing one column of email addresses (up to 500,000).
💡 Note: Invitations expire after 7 days. You can resend or cancel them at any time.
How to manage pending invitations
Go to Team Management → Invites tab to view all pending, cancelled, and expired invites (visible for 30 days).
Click the three-dot menu (…) next to any invite to resend it, copy the invitation link, move the invitee to a group, or cancel the invitation.
How to free up seats
Each invite uses a seat from your plan. To make space for new members, remove existing users from your account. See Remove a team member from your account for steps.
Why can't I invite someone with a different email domain?
Lusha requires all members of an account to share the same business email domain — for example, everyone on your team must use @yourcompany.com. This is a security measure to ensure your Lusha account stays within your organisation.
If you try to invite a user whose email is on a different domain (for example, a contractor, a colleague at a recently acquired company, or a subsidiary), the invitation will be blocked.
Here's what to do depending on your situation:
Contractor or agency partner — The domain restriction applies universally and can't be bypassed for individual invites. Contractors using a personal or agency domain will need their own Lusha account.
Acquired company or subsidiary with a different domain — Contact Lusha Support to request a domain exception. Our team can review your situation and may be able to add the secondary domain to your account.
Company rebranding or domain change — If your company has moved to a new email domain, contact Lusha Support to migrate your existing account to the new domain.
To request a domain exception or domain migration, contact Lusha Support using the chat icon in your dashboard or email [email protected] with your account email and the domain you need to add.
You're all set — your team is ready to start prospecting together.