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Update your Shown Contacts

How Lusha flags updated contact data with an indicator, and how to apply those updates to your lists and connected CRM.

Written by Shir Zuriel
Updated this week

When Lusha detects that a contact's information has changed β€” a new job title, company name, or data point β€” it automatically flags the record with a purple "Updated" indicator. You can then review what changed and apply the update to your lists and CRM in one click, at no extra credit cost.

Updated data appears automatically in Search, the Extension, Alerts, and the Company page. Once you apply the update in any of those places, your Lusha Lists will also reflect the latest data.

How the Updated indicator works

Any contact with a changed company name, job title, or data point will show a purple Updated badge next to their name. This badge is visible in Table view, List view, and the side panel β€” and is shown to all users in your account, regardless of who originally revealed the contact.

πŸ’‘ Note: In the current Lists product, contacts continue to display previously shown data until you manually update them via Search, the Extension, or the Company page.

How to update your contact list

Run a search in the Search Platform. If a previously revealed contact has new data, you'll see the purple Updated badge next to their name. Click it to see exactly what changed β€” both the old and new values β€” and to apply the update to your list.

πŸ’‘ Note: If a data point was previously edited manually, updating the list will overwrite the manually entered value with the new Lusha data.

Once the update is applied, the Updated badge is removed.

How to update your CRM

After updating a contact in Lusha, a red dot will appear for contact owners and Admins indicating that the CRM record also needs to be updated. Click it to push the new data to your connected CRM.

πŸ’‘ Note: If a contact's data has been updated in Lusha but you haven't yet applied it to the list, and you then export to CRM or add the contact to a sequence, the system will automatically update both the list and the CRM simultaneously. You'll receive a notification confirming this.

Updating the CRM will remove the red dot indicator.

FAQs

Can I exclude manually updated data from list updates?
Yes β€” you can choose to exclude manually edited data when applying an update, and that data will remain unchanged.

How are multiple rows of the same contact handled?
For contacts with multiple current job titles, all rows are updated to reflect the shown contact's latest data.

Does the Updated badge expire?
No β€” it stays until you apply the update. Once you click "Update list" or "Update CRM," the badge is removed.

Does it cost extra credits?
No. Updating shown contacts is free and does not consume credits, even if new data points like phone numbers become available.

Is there a limit to the number of updates per contact?
No β€” contacts can be updated an unlimited number of times without any additional charge.

Your contact data stays accurate and ready to use β€” no manual research needed.

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