Overview and optimize your sequences

You can now view the full sequence flow on the right-hand side and make any changes if needed. You can also change the name of the sequence.

Once you are ready to launch your sequence click "Activate campaign" or you can also save it as a draft and activate it later.

Want to follow up on your sequences and check their delivery statuses?

Click back to the Sequences tab to view the status of all your sequences on the Engage Dashboard.

If you would like to know which email was read by the contact, you can go to your sequence > press on the "Email" tab > choose the relevant contact. You will see what is the status of each email that was sent.

💡 Don’t forget to pause your sequences if you don’t want emails to be sent yet.

Your sequences are now ready!

If you would like to change your sequence name, you can press on the (...) 3 dots of the same row of your sequence.

You will have the option to edit your sequence name or duplicate it to create exactly the same sequence with different contacts.

Once you have cloned a sequence, the owner of the sequence will be the one of cloned it, and all contacts will be removed. Admin have the option to duplicate other team members sequences.

You will also have the option to Pause or Delete your sequence.

When you see a “placeholder to customize” warning in your sequence, it means one of your email fields contains a variable wrapped in [[…]] that isn’t populated for that contact (for example, Job Title), so Lusha automatically blocks that message from sending to prevent unpersonalized outreach.

To resolve this:

1. Open the affected sequence,

2. Switch to the Email step,

3. Locate the contact row marked with the orange placeholder icon

4. Click Personalize, then either fill in the missing detail or delete the variable entirely.

5. Press "Save".

Once all brackets are removed or filled, the warning will disappear and your email will be sent. 🚀

We support the following variables, at the Email body only:

Don’t forget to run a quick Preview before launching any sequence to catch any remaining placeholders and ensure every message is fully personalized.