Lusha

Hila

Einat Bechor

Ella

Engage

How Lusha Engage works — Lusha's built-in email sequence tool for automating outreach directly from the platform using your connected Gmail or Outlook account.

What is Lusha Engage

How to send a personalised, one-off email to a contact directly from your Lusha tables, with or without AI assistance.

Send a one-time email from a table

Connect your Google account to use Lusha Engage email sequences and Conversations calendar sync.

Gmail Integration Setup

Connect your Microsoft Outlook account to use Lusha Engage email sequences and Conversations calendar sync.

Outlook Integration Setup

Getting Started with Engage 

Learn how to compose email sequences manually, using templates, or using AI.

How to Compose your Email Sequence

How Lusha Engage uses AI to draft email sequences, how to edit AI-generated emails, and how to use personalisation tokens.

How Lusha Composes AI Email Sequences

How to set the send timing for each email in a Lusha Engage sequence and configure the overall sending window, days, and time zone.

How to set up your sequence schedule

Shir Zuriel

Building Sequences 

How to add contacts to a Lusha Engage sequence from a list, from Prospecting, or via CSV import.

How to add contacts to a sequence

How to upload a CSV of contacts to a Lusha Engage sequence, including file requirements and column mapping.

Upload a CSV of contacts to your sequences

How to add contacts from LinkedIn to a Lusha Engage sequence using the Lusha extension.

How to add contacts to Engage via Lusha extension

How to add contacts from Lusha Search directly to a Lusha Engage sequence.

How to add contacts to Engage via Lusha Search

Add contacts

How to activate, monitor, and edit your Lusha Engage sequences, manage contacts within a sequence, and fix placeholder warnings.

Overview and optimize your sequences

How Lusha Engage email sequences and one-off emails sync automatically to Salesforce as Activity Tasks.

Syncing Sequences to Salesforce

How to automatically enroll new contacts into Lusha Engage sequences the moment they're added to a list, using Auto Sequence.

Auto Sequence

Adam Harow

Learn how to Manage Sequences with Engage 

Managing Sequences 

How sending limits work in Lusha Engage, what ESP limits apply, and how to configure and troubleshoot your daily and hourly sending limits.

Email Limits Best Practices

Daily sending caps for Gmail, Google Workspace, and Outlook, plus recommended ramp-up volumes for new mailboxes.

Engage Sending Limits by Email Provider

What email bounces mean in Lusha Engage, how they affect your sender reputation, and steps to reduce your bounce rate.

Understanding Email Bounces in Engage

How Lusha Engage handles out-of-office auto-replies and how to resume paused contacts in a sequence.

Out of office auto-reply in Lusha Engage

How to identify and resolve the 550 5.1.8 Access Denied sending error in Lusha Engage when using a Microsoft Outlook mailbox.

How to Resolve Outlook 5.1.8 Sending Error

Why Engage emails land in spam and how to fix each cause, from domain authentication to content issues.

Why Are My Engage Emails Going to Spam?

Oscar Derderian, III

Performance & Troubleshooting

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