What is the search activity limit?
Lusha includes an internal search activity limit in the Prospecting feature. This is a fair-use measure designed to protect system performance and ensure consistent access for all users — it's not a credit limit or a plan restriction.
If you hit this limit, you'll see an error or find that your search results are temporarily restricted.
Why did I reach the limit?
The limit applies when your account performs a high volume of searches in a short period. Common scenarios include:
Running many large prospecting searches in quick succession
Exporting or scrolling through very large result sets repeatedly
Using automated workflows that trigger many searches at once
⚠️ Important: Hitting the search activity limit does not affect your credit balance. Your credits are safe and will not be deducted while the limit is active.
What should I do?
The search limit cannot be reset from within the Lusha dashboard — you'll need to contact support to have it cleared. Here's how:
Open the chat icon in your Lusha dashboard, or email [email protected].
Tell us you've hit the search activity limit and include your account email address.
Our support team will reset the limit for you, usually within a few minutes during business hours.
💡 Note: If you regularly hit the search limit, it may be worth reviewing how your team is using Prospecting searches. Spacing out large export jobs can help avoid triggering the limit.