Admins and Managers on Scale plans can set credit limits per user or per group. This lets you control how many credits each team member or team group can use within a billing cycle.
💡 Note: This feature is available on Scale plans and selected self-service plans only.
Step 1: Set your credit limit cycle
Before setting individual limits, choose whether limits reset monthly or annually.
Go to Account Settings.
Under the credit limit section, select Monthly or Annual.
Save your selection.
The next reset date will appear at the top of your credit limit table in Team Management.
How to set a credit limit per user
Go to Team Management → All Members.
Click on the user row — a side panel will open.
Click the pencil icon next to the credit limit field.
Enter a limit (between 0 and 98,000).
Click Save.
To set limits for multiple users at once:
Check the boxes next to the users you want to update.
Click Set credit limit in the upper toolbar.
Enter the limit and click Save.
How to set a credit limit per group
Go to Team Management → Groups.
Select the group you want to limit.
Click Set credit limit in the upper toolbar — a side panel will open.
Click the pencil icon and enter the limit.
Click Save.
💡 Note: A group limit is shared across all members of the group. For example, if a group of 3 users has a combined limit of 500 credits, they can collectively use up to 500 credits in the cycle - not 500 each.
Monitoring credit usage
The Team Management table uses colour indicators to show each member's credit status at a glance:
Green — credits available
Orange — near limit (75% used)
Red — limit reached
A coloured notification dot also appears in the navigation bar when a team member reaches 75% (orange) or 100% (red) of their limit.
Use the status filter in Team Management to sort members by their current credit usage status.
You're all set - credit limits are now active and will reset automatically at the start of each cycle.