Every recorded meeting in Lusha Conversations gets a dedicated Meeting Analysis page. This is where you review what was discussed, what needs to happen next, and how the conversation performed — without needing to replay the full recording.
How to access Meeting Analysis
Go to Conversations in the left navigation bar.
Click on any meeting in your list to open its full analysis.
What's on the Meeting Analysis page
Meeting Summary
An AI-generated overview of the meeting's key discussion points — what was covered, what stood out, and the general direction of the conversation. Use this to quickly brief yourself before a follow-up call or to share context with a colleague.
Risk Indicators
AI-identified signals that could affect the deal. These include unresolved objections, competitor mentions, lack of urgency, missing next steps, and budget or decision-making roadblocks. Risk indicators appear as highlighted flags you can review and act on.
Action Items
A list of follow-up tasks automatically extracted from the conversation — commitments made during the call, by you or the prospect, with context about what was agreed. Review these after every meeting to make sure nothing falls through the cracks.
Discussion Chapters
The meeting is broken into labelled topic sections — for example, Discovery, Pricing, or Next Steps — based on how the conversation naturally shifted. Click any chapter to jump directly to that point in the recording instead of scrubbing through the full video.
💡 Note: Each chapter includes a copy button so you can extract a clean summary to share with stakeholders — your internal comments and analysis stay private.
Transcript
A full, searchable transcript of the meeting. You can filter for questions, specific speakers, or keywords. Questions are automatically identified and marked on the timeline — hover to preview or click to jump to that moment.
Engagement Metrics
A breakdown of talk time by participant — how much each person spoke as a percentage of the total call. Lower rep talk time typically means more listening, which is a useful coaching signal. These metrics appear in the analysis and feed into the Insights tab across your team.
Coaching Tab
Available in the top-right corner of the analysis page. The Coaching tab surfaces deeper verbal communication metrics and conversation patterns to support performance reviews and targeted feedback.
Meeting types
Each meeting is automatically classified by type — for example, Introduction with Demo, Qualification, Commercial Discussion, Technical Session, or Stand-Up/Catch-Up. Meeting types help you filter and compare performance across similar call formats in the Insights tab.
Admins can edit and customise AI-assigned meeting types from the Meeting Analysis page or the main Conversations dashboard.
Linking to a deal
If the meeting is associated with a Salesforce account, a View deal link appears in the meeting row and on the analysis page. Click it to navigate directly to the related CRM opportunity.
Sharing a meeting analysis
Share internally — copy the unique meeting URL to share with any team member. All account members can access recordings automatically.
Share externally — generate a secure, time-limited sharing link for clients or partners (7, 14, 30, or 90 days). External recipients see the meeting summary and transcript only — your internal comments and analysis remain private. You can optionally protect the share with a password.
Tag teammates — use @mentions in the comments to tag a colleague at a specific moment. They'll receive an email with a direct link to that point in the recording.
💡 Note: AI summaries are generated automatically and are never used to train Lusha's models. See Lusha Conversations — Data Security and Compliance for details.
You're all set — every meeting now works harder for you.