Lusha

Common reasons why a Lusha payment is declined and how to resolve each one, plus how to reactivate a suspended account after a failed payment.

Why was my payment declined?

What to do if you see an unexpected or unrecognized charge from Lusha - including post-cancellation charges, charges after switching accounts, and disputed payments.

I was charged unexpectedly - what do I do?

Lusha's policy on requesting a credit refund when a revealed phone number or email address turns out to be wrong or outdated.

Reporting on incorrect data

How to permanently delete your Lusha account, what happens to your data, and how account deletion differs from cancelling a subscription.

How to Delete Your Lusha Account

How to update your credit card details or billing information in your Lusha account settings.

How to update your billing information

How to find, view, and download your Lusha invoices and receipts from your account settings.

How to download your invoices and receipts

How to temporarily pause your Lusha monthly subscription for 1 or 2 months and how to reactivate it early.

How to freeze your Lusha subscription

How to cancel your Lusha subscription, what happens to your data and credits, and how to request a refund.

How to cancel your Lusha subscription

Answers to the most common questions about Lusha's billing, credits, and plans.

Billing FAQ

How to request tax-related documents from Lusha, including the Tax Residency Certificate, Form 10F, and NPE declaration.

Tax-related documents provided by Lusha

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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