Lusha

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Pricing and Billing

How Lusha's credit system works — the four credit categories, API credit consumption rules, and answers to common pricing questions.

Lusha’s Pricing System

How to upgrade your Lusha plan, add seats or credits, and what happens to your billing when you change plans.

How to upgrade your plan

Where to find your Lusha credits renewal date in your account settings and dashboard.

Where can I find my credits renewal date?

What happens to your credits, data, and account access when a Lusha subscription is cancelled, refunded, or downgraded.

Account cancellation: what happens to your credits and data

Plans & Upgrades

Common reasons why a Lusha payment is declined and how to resolve each one.

Why was my payment declined?

What to do if you see an unexpected or unrecognized charge from Lusha - including post-cancellation charges, charges after switching accounts, and disputed payments.

I was charged unexpectedly - what do I do?

Lusha's policy on requesting a credit refund when a revealed phone number or email address turns out to be wrong or outdated.

Reporting on incorrect data

How to update your credit card details or billing information in your Lusha account settings.

How to update your billing information

How to find, view, and download your Lusha invoices and receipts from your account settings.

How to download your invoices and receipts

How to temporarily pause your Lusha monthly subscription for 1 or 2 months and how to reactivate it early.

How to freeze your Lusha subscription

How to cancel your Lusha subscription, what happens to your data and credits, and how to request a refund.

How to cancel your Lusha subscription

Answers to the most common questions about Lusha's billing, credits, and plans.

Billing FAQ

How to request tax-related documents from Lusha, including the Tax Residency Certificate, Form 10F, and NPE declaration.

Tax-related documents provided by Lusha

Hila

Billing & Payments

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